Having an LOS that gives you the freedom to do business the way you want, doesn’t mean you have to go it alone.

Are you a current Byte client? Visit the Byte Community to download product updates, watch training videos, and more!

Getting the most out of your Byte LOS is as simple as 1-2-3.

1. Expert Implementation

Accelerate your ROI. Byte’s expert implementation team will help your LOS launch quickly and efficiently.

2. US-based Tech Support

Additional help is just a call or click away with a support team that our clients love and a 24/7 online support community.

3. Professional Services

Take your LOS to the highest level with Byte’s Professional Services team. Get to know Byte like we know Byte. 

Implementations

Byte offers a variety of expert-guided implementation packages to fit your individual needs and budget. Our team will help you get your LOS up and running quickly, while creating a foundation based on best practices to maximize the powerful efficiency and countless opportunities available with your Byte LOS.

We offer several implementation packages to fit the needs of clients large and small. 

"Our onboarding experience was great. We had a lot of customizations delivered to us so we weren't starting from scratch which allowed us to transition to go live very quickly. I love everyone at Byte. They know your name and you're not just a number. The support is unlike other places and it's a big deal knowing you don't need to wait two weeks for help."

Erin Dee - LoanPeople

Byte Technical Support

Live US-based Support Team

From simple questions to expert troubleshooting, our amazing support team is one of the many reasons Byte has some of the happiest customers in the industry. 

Technical Support Hours:
Monday-Friday
6:30 am to 4:30 pm Pacific Time

Online Community Available 24/7

We know your work doesn’t stop on nights and weekends. Our Byte Community gives you access to help 24/7 with a robust collection of resources including:

– searchable comprehensive knowledge base
– product updates and resource guides
– the ability to create and manage cases
– extensive video library

Professional Services

Sometimes you need more than just an answer from support…you need a solution. Our Professional Services team is comprised of skilled Byte administrators with a passion for helping you resolve your most complex workflow challenges.

Accelerate your project timeline and reduce overall project costs by leveraging some of our more popular services.

Training

In addition to our library of on-demand training videos, our experts can deliver live, interactive training sessions for a fee. We can also develop or adapt training curriculums on a custom basis.

Best Practice Engagements

Quickly implement effective controls for a number of common regulatory and workflow challenges. Our Best Practice engagements include turn-key validation rules, macros, custom screens and other configuration controls customized to your process requirements.

Custom Shop

It’s pretty easy to make extensive customizations to your Byte user experience. If your aspirations exceed your resources, let our team do some of the heavy lifting on your next project. We can help with:

– Calculated fields
– Custom Screens & Documents
– Reports, Pipeline Views, and Exports
– Validation Rules
– Automation Macros

Client Tune-Ups

With regulations and technology constantly changing, we offer client tune-ups to help ensure Byte users are utilizing the latest enhancements and running as efficiently as possible. 

We provide an intensive review into your LOS configuration, followed by a comprehensive report with recommendations, specific action items and customizations to ensure you’re getting the most out of your Byte LOS.

Having US-based support is huge. They're very knowledgeable on the mortgage side as well as their technology. We've been a Byte customer since 2015 and it's just a great partnership. We know them and they know us. Excellent communication. It just really comes down to be a true relationship for both sides.
Jesse Lopez
Mortgage Solutions Financial

Byte News and Events

Have questions? Please enter your information below or call (800) 695-1008 ext. 1.

We’re happy to help!

Do business the way you want.

Find your freedom with Byte.

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